Refund Policy

If a client wishes to cancel any flight or flights, cancellation charges will apply, ranging from 10% to 100% of the cost of the flight. Please refer to the specific contract for exact cancellations and refund terms for each individual booking.

In the event that the Supplier is unable to perform the flight, the Supplier shall (subject to the provisions of Clause 10 of our terms and conditions and provided that the Charterer has duly fulfilled its obligations) refund to the Charterer such part of the Charter Price previously paid by the Charterer as relates to the Affected Flight(s).

In the event that the Supplier is able to arrange an alternative carrier to operate the Affected Flight(s), but only at an additional cost, the Supplier shall notify the Charterer forthwith and the Charterer shall have the option to charter the Aircraft operated by the alternative carrier provided that, if it so elects, it shall pay to the Supplier such additional costs upon demand. If the Charterer does not so elect, the Supplier shall, (subject to the provisions of Clause 10 of our terms and conditions, and provided that the Charterer has duly fulfilled its obligations), refund to the Charterer such part of the Charter Price previously paid by the Charterer as it relates to the Affected Flights and the Supplier shall thereupon be under no further obligation to the Charterer in relation to the Affected Flights.

The Charterer shall indemnify the Supplier against any claim by any passenger of the Charterer arising out of any such variation, cancellation, non-availability or failure to perform provided always that if the Supplier shall receive any refund from the Carrier in respect of any such varied cancelled or unperformed Flights or unavailable seats which have already been paid for by the Charterer, the Supplier shall (subject to the provisions of Clause 10 of our terms and conditions, and provided always that the Charterer shall have duly fulfilled its obligations under this Agreement), repay such refund to the Charterer.

Testimonials

Accessible Air Travel

Private Jet Charter was one of the pioneers in making the world of private air travel more accessible to discerning travellers everywhere, and more than two decades later is still flying high. Our continuing excellence is propelled by our dedication to providing personalized, luxury service to every single passenger we welcome aboard.

Over the years, we have listened to our clients and customized our services to each passenger’s unique tastes. At the end of the day, we have a proven track record of providing convenient and reliable private flights, as well as the experience and expertise to get you where you need to be in true Private Jet Charter style.

We like to think that we have found the ideal balance between modern technologies and good old-fashioned values, and this enables us to provide a private travel experience like no other.

Private Jet Charter Around the World

Private Jet Charter has six regional offices around the world, spread across five time zones and spanning four continents, we are truly an international aircraft charter company. Get in touch with any of our global offices and let our expert consultants help you with your next private charter flight.

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